Is the library chatbot AI?
Answer
No. While the library chatbot functions similar to AI, it is not.
All information provided by the library chatbot has been created, assessed, and vetted by CUE librarians. The chatbot cannot provide information to questions that we have not programmed it to answer. All information provided by the chatbot is pulled from the Library FAQs.
Answers are provided based on the question asked, as well as topics and keywords that we have assigned to each question.