Why won't this ebook open for me?

Answer

There are various reasons an ebook may not open for you to read. Try some of the solutions below to access and open an ebook.

  1. Someone else is currently reading it.
    • Some ebooks have limitations as to how many people can read them at the same time.
    • In this case, close the ebook and try reading it again later.
  2. The ebook database is currently experiencing a glitch.
    • Close the database and try accessing it again later.
  3. Try troubleshooting your device.
    • Clear your browser's cache and cookies.
    • Try opening the ebook in an incognito window.

If you continue experiencing issues, contact library@concordia.ab.ca

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  • Last Updated Aug 01, 2025
  • Views 0
  • Answered By Jenn

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