How do I appeal a fine?
Answer
To appeal a fine, you must complete the Fines Appeal form.
The following are not acceptable reasons for appealing a fine at Concordia Library:
- Lack of awareness of library policies
- Forgetting the due date
- Not renewing on time
- Failure to receive a courtesy heads up or overdue notice
- Inability to renew online
- Not returning recalled materials because patron is out of town or country
Once the form is submitted, you will receive an email advising you of the decision on your appeal.